Category Archives: Success Stories

michigan wheelchair van rentals

A Chat With Creative Mobility’s VP

Michigan wheelchair van rentals

“We’re excited about the service that Wheelers provides and its national reach. We can serve our customers here and we can also refer those customers when out of town to other high quality Wheelers affiliates that provide that same high quality level of service.”

Creative Mobility Vice President Tyler Duggans

Wheelers Accessible Van Rentals affiliates itself the highest caliber providers in the country. Creative Mobility, which is Wheelers’ Michigan wheelchair van rentals affiliate provider, is no exception. Creative Mobility gives nothing short of the most “timely, responsive, and friendly” service in Michigan. That’s why we took the time to speak directly with Creative Mobility’s Vice President, Mr. Tyler Duggans. Here’s what he had to say.

Why Should People Choose Creative Mobility?

“People choose Creative Mobility for its unbeatable customer service. We do whatever we can to put the customer first. Their convenience is our priority.”

What demographic utilizes your vans the most?

“There’s no real dominant demographic, but instead that in reality our customers vary quite a bit. Anyone who struggles from a physical disability who can benefit from their accessible van rental services is welcome.”

What do people typically use your vans for?

“Whether you need transportation to go to an appointment, are visiting from out of town, or are just interested in having a night on the town, Wheelers and Creative Mobility have what you need. For many customers, it’s not worth the investment to buy their own van since they would only use it on special occasions. But those occasions are important and Wheelers and Creative Mobility are happy to fill that void. If you’re a heavy traveler who is ripe with wanderlust, don’t let your disability get in the way. Call us and we’ll take good care of you.”

Why did you choose to affiliate with Wheelers?

“I did a lot of research in my search for the right affiliate and finally came to the conclusion that Wheelers was the best option. There were a number of attractive features.”

“Firstly, the user friendliness of the website put Wheelers ahead of its competitors. With Wheelers, users can receive an immediate quote for the dates and location of the rental and when they need the van. The competition, for the most part, only provides a phone number and requires additional steps when the customer is not even sure if he or she is interested in the service. But with Wheelers’ intuitive, easy-to-use website, you can circumvent those complications and get to the information you need right away. Alternatively, if you wish to speak to a representative, the phone number is right there and Wheelers has people taking calls around the clock.”

“The second feature that makes Wheelers unique, is that they has a national network. Customers always have the option of using Wheelers in other locations because you can find Wheelers vans in many different cities.”

If you’d like to book your Michigan wheelchair van rentals now, pop on over to the Wheelers homepage. For more information on our services, give us a call at 800-456-1371.

Honored to have been a part of celebrating The Weimer Family

At Wheelers Van Rentals, it is our pleasure to make transportation easy and affordable for our mobility impaired friends so that they can focus on more important things, like spending quality time with friends and families creating memories. We strive to ensure that each customer is pleased with our service which is why it brings us so much joy to hear from a happy customer.

We are honored that one of our customers, Ralf from FOX Network, used our services while celebrating one special family from Oregon, The Weimers.  For the past few years, Ryan Weimer goes all out for Halloween creating an elaborate Halloween costume that incorporates his son Keaton’s wheelchair.

This year, Keaton wanted to be “How to Train Your Dragon” so Ryan created a Kickstarter campaign to help fund the ambitious Halloween costume project.  The campaign was fully funded and Keaton’s wheelchair was successfully turned into a dragon.

 

With the remaining money from the campaign, The Weimer family started a non-profit called Magic Wheelchair to help create unique Halloween costumes for other young people who use wheelchairs in the future and raise awareness for Muscular Dystrophy.

FOX was so inspired by their story that they provided The Weimers with a trip to Los Angeles and a fully paid vacation to Universal Studios.

A heartfelt thank you goes out to Ralf from FOX for taking the time to send us this kind note below.

Hello Tammy,

I just wanted to thank you once again for everything. The family had a terrific week and it was our honor to take care of them. With your help, everything worked out so wonderful.

Should I ever have a need again for a specialized vehicle, I will of course call you guys first.

Thank you, and have a great rest of the week!

Ralf

What an incredibly touching story that serves as a great reminder why we do what we do at Wheelers.  It is truly an honor to serve you.

Let Wheelers Van Rentals help you with your transportation needs. Wheelers is a nationwide company committed to breaking down the travel barriers for those with disabilities. We have been providing excellent service throughout the United States for almost 30 years.

Some of our locations:

Phoenix Wheelchair Van Rentals
California Wheelchair Van Rentals
Orlando Wheelchair Van Rentals

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Your Notes Mean So Much

When I got into my office this morning I had an email from our Wheelers Facebook account from Fr. John Triligilio, Jr.  There is nothing that starts my day off better than getting a note from a customer like this. My relationship with Wheelers is similar to being married.  In fact, my husband and I just had our 27th wedding anniversary and this November will be Wheelers 25th anniversary, so I guess it is very much like a marriage. You need to keep saying nice things to one another in order to keep the flame alive.  Well, the note that Fr. Trigilio, Jr. sent us, keeps our flame alive and burning bright.

Fr. John Trigilio, Jr. wrote:
“SPECTACULAR   service and SUPERB equipment.
Made my 600+ drive (roundtrip) from Harrisburg to Erie possible so my elderly   mother could make two very crucial doctor appointments. Van road smoothly and   comfortably (except for the horrible patch of road on the PA Turnpike; the   Commonwealth has NERVE charging a toll for a road that rides like the moon) I   HIGHLY recommend this company to anyone with a disabled loved one. Wish we   had this 30 years ago when my brother Michael was alive. He died in 1992 from   Muscular Dystrophy at age 26. If we had access to a van like I did last week   through Wheelers, we could have taken him to many places and activities. God   bless.”

It can be difficult to do the same thing day in and day out and keep enthusiastic for what you’re doing. But thanks to Fr. Trigilio, Jr.,  he’s reminded me of just why we do this. Wheelers has helped thousands of people around the world obtain accessible transportation. We have helped get the loved one to that crucial doctor’s appointment or taken the beloved husband for an ice cream cone, not knowing it would be the last one he would ever have.

Wheelers is a wonderful company and we try very hard to please and provide a service that everyone of our customers will appreciate.  I know we have not always been 100% in that regard, but please know that it is not our intention to fall short of your expectations.  We will continue to try hard and even harder to meet your demands and expectations.

Wheelers is for you, our mobility impaired friends.  Our Slogan: “Go Where You Want, When You Want” is true of our goal and is what we are striving to do for you.

We’re good, and we’re getting better and better, everyday.

Tammy Smith

President

Wheelers Accessible Van Rentals