Wheelchair Accessible Van Rentals in Hawaii
Pick-up Locations in Hawaii
Wheelers locations in Hawaii. Meeting the needs of the community. Not seeing the location you need? Please fill out our contact form and let us know the city you would like to rent from. We will contact you shortly and do our best to fulfill your needs!
KAUAI, MAUI, KONA & HONOLULU, HI
Wheelers Van Rentals of Hawaii
Kauai, Maui, Kona & Honolulu
Delivery is available to surrounding airports.
Customer Reviews
“I’ve spent nine days of the most memorable time in Oahu. I’m confined to a wheelchair and main reason I was able to have such a memorable time is because I was able to get around the island with such a ease and comfort. Thanks to the accessible mini van from Wheelers Van Rentals of Hawaii! Jordan and Jennifer from the Wheelers Van went out of their way to make sure my needs are met. Rental price was fantastic too! The van was a new converted Sienna Toyota and it was awesome! I will always remember them for their compassion and kindness!”
“We rented a van both on Oahu and then on Maui because our daughter uses a wheelchair. The entire process was so easy from booking to pick-up and drop-off at the airports. Jordan and Linda were extremely helpful and friendly. Having the wheelchair accessible vans made our vacation SO much better!”
“Wheelers of Hawaii is awesome! Jordan was incredible to work with when booking a wheelchair van. The van was very clean & reliable during our stay in Hawaii. Would recommend 10/10!!!”
“We rented a van and because of an illness, had to postpone our trip for 6 months. Jordan was amazing in letting us move our trip. He was great with communication. Linda is the person that took care of us on Maui. She was incredible. We feel like we made a friend!“
Frequently Asked Questions
What do I need to rent a wheelchair van?
To rent a wheelchair van, you will need:
- To be at least 23 years of age
- Hold a valid US driver’s license
- Be able to meet and provide proof of our required minimum coverage levels of collision and comprehensive auto insurance
- Have a valid credit card
What’s your daily mileage policy?
Your rental includes 150 miles per day for in-state local reservations. 100/ miles per day when traveling out of state. Any additional miles are charged at $0.35 per mile or $0.50 per mile if you drive out of state or more than 250 miles from your rental location.
There is a maximum allowance of 2,000 miles per month.
Our mileage policy may vary for interstate travel or business use. Please contact us for specific details related to your rental.
Do you deliver rental vans?
Yes, Wheelers delivers to most major airports and local locations of your choice. All Wheelers deliveries are done by a third party and are subject to additional fees and availability.
How Long Can I rent a handicap van?
We rent accessible vans by the day, week, weekend, and month. A minimum of one day may be required at select locations. The longer you rent the cheaper the base rate (restrictions apply). All reservations that include a holiday require a 3-day minimum rental.
What types of wheelchair vans are available?
We offer a variety of accessible wheelchair van rentals to meet your mobility needs, including:
- Rear-entry Chrysler vans
- Side-entry Dodge Grand Caravans
- MV-1s
These are available at most locations across the country. Availability determines which vehicle is assigned to you. Most of our vans are spring-loaded with manual doors. All of our wheelchair-accessible vans are ADA-compliant and designed to provide safe, reliable mobility. Because every customer’s physical needs and mobility equipment are unique, we encourage you to contact our friendly agents before booking. Our team is happy to walk through your specific needs and help you select the best available vehicle to ensure the most comfortable and supportive rental experience possible.
Do you have insurance? Can I purchase Insurance?
All renters are required to have full coverage insurance that covers rental vehicles. We do offer insurance through Sure Insurance. Protect yourself with rental insurance before embarking on your trip and get better coverage for a fraction of the cost.
Learn more about the available insurance coverage or check insurance prices for your rental today.
Can I take my Van One-Way?
Yes, Wheelers does allow one-way travel. However, minimums apply and a return fee may be applied. Please contact our office for further details.
Can I take my van outside of the U.S.?
At this time under NO circumstances are our vans allowed to leave the U.S. By doing so it may result in loss of deposit and other fees.
How much does it cost to rent a van?
Wheelers rates vary based on location and time of year. However, our rates include daily, weekly, and monthly rates. Needing it only for a weekend? No problem! We have weekend rates to suit your needs too! We also price match guarantee! Make sure you get the best rate possible! Call our associates to hear all of the current promotions and pricing or simply click here to request a quote.
Can you clarify fees, like late or cleaning fees?
At Wheelers Accessible Van Rentals, we aim to be transparent about all fees associated with our rentals. Late and cleaning fees are only applied when necessary, such as when a vehicle is returned significantly overdue or filthy. We understand that circumstances are beyond your control, and we strive to be fair. However, these policies are in place to ensure that the next renter is not inconvenienced.
The return time is based on the renter’s request as specified in the contract. Please don’t hesitate to ask if you need clarification on any charges. For your records, we recommend taking photos of the vehicle upon pick up. If you’ve taken photos, text them to our reservation center at 623-776-8830. We value your feedback, so please contact our team if you feel we unfairly added fees to your rental.
What if pickup/drop-off times or rates change last-minute?
We understand that sometimes plans change unexpectedly. While we try to adhere to the agreed-upon schedule and rates, unforeseen circumstances may require adjustments.
If you need to make last-minute changes to your pickup/drop-off times or rates, please contact our customer service team immediately. We will work with you to find a solution that best meets your needs.
Our team may need to make adjustments as well. We will prioritize communication with you in the event of last-minute changes, and you will not experience late fees.
Can you remove the front passenger seat?
No, our vehicles are kept in their standard configuration for safety and compliance, and this option is not available at all locations. If you have specific accessibility needs, our team is happy to help you explore the best available options.
Do your van rentals come with hand controls?
We truly understand how important hand controls can be for safe and comfortable driving. While we don’t currently offer hand controls due to our contactless rental model, which limits our ability to install and remove specialized equipment, we’re still here to support you. We are more than happy to point you toward a trusted company that specializes in hand control installation or help guide you to alternative options that may better meet your individual needs.
Does Wheelers require a security deposit?
Yes, Wheelers requires a security deposit, which is authorized 24 – 48 hours prior to the rental. This authorization is used for incidentals such as damage, returning the vehicle dirty, accidents, or missing equipment. If any policies are not followed, the authorization amount will be captured.
Do you have roadside assistance if needed when I rent?
Absolutely. Your safety and peace of mind are important to us. We offer 24/7 roadside assistance, 365 days a year, so help is always just a call away. A knowledgeable team member is always on call, and we immediately coordinate with trusted local service providers to support you and get you back on the road as quickly and smoothly as possible.
Will a lot attendant be there to show me how to use the van and equipment?
Our rentals are completely contactless, so there isn’t a lot attendant on site. To make it easy and convenient for the disability community to rent and get on the road, we provide detailed instructional videos to guide you through using the van and its equipment. Plus, our experienced customer service team is always available to answer any questions or address any concerns.
Why are your rentals contactless instead of in person?
We designed our contactless model over 40 years to make renting quick, easy, and convenient for the disability community. We understand that waiting in long lines for pick-up or drop-off can be challenging, so our process is built to get you on the road as fast and smoothly as possible.
What are the instructions for how to rent a van?
It’s simple! You can start your reservation online, call us at 800-456-1371 or 623-462-9488, or email Reservations@wheelersavr.com. Because everyone’s mobility and travel needs are unique, reservations aren’t confirmed until you speak with a live agent, ensuring you get the best van for
your needs.
Will my wheelchair or scooter fit?
All of our vans are ADA-compliant, but that doesn’t mean every wheelchair or scooter will fit perfectly. We understand that electric and manual wheelchairs and scooters come in many sizes, weights, modifications, and we cannot access your personal mobility equipment. We respect and honor the diverse needs of the disability community and provide videos, brochures upon request, and some guidance so you can make the best decision for your individual mobility needs.
Are there any special driving requirement for accessible vans?
No special license is needed beyond your standard driver’s license. Our vans handle like regular vehicles, but we encourage first-time drivers to review our instructional materials and familiarize themselves with the van before driving.
What are your hours of operation?
Our reservation center is open Monday–Friday, 8 AM–6 PM, and Saturday, 8 AM–6 PM. We are closed on Sundays and major holidays. Van pick-ups and drop-offs outside these hours are available by request. If you need an after-hours pick-up or drop-off, we’re happy to accommodate you—we place staff on standby to ensure your needs are met. An after-hours service fee applies to ensure our team is fairly compensated for providing this convenience.
Can I cancel or modify my reservation?
Yes! We understand that things come up and plans can change, and you may cancel or modify your reservation at any time.
Local Pick-Up:
- Cancel greater than 2 full days before your reservation start date (by date, not start time) for a full refund.
- Cancel 2 full days or less before the start date and you’ll receive a credit of rental fees minus a $100 fee.
Delivery Reservations:
- Cancel greater than 3 full days before your reservation start date (by date, not start time) for a full refund.
- Cancel 3 full days or less before the start date and you’ll receive a credit of rental fees minus a $100 fee.
Major Holidays:
- Any reservation that includes a major holiday is non-cancellable, and no credit will be provided.
Modifications:
You may modify your reservation at any time. Changes made during the non-cancellation windows (2 full days or less for local pick-up, 3 full days or less for delivery) are considered a cancellation, and a credit may apply.
*Credits are valid for up to 1 year from the reservation start date at any corporate location.
Why we have this policy?
We know plans can change, and we want to make the process as fair as possible so that everyone in the disability community has a chance to rent the vehicle they need.
Why do we do what we do?
For over 40 years, Wheelers has been dedicated to making mobility easy, safe, and accessible for the disability community. We know how challenging travel can be with different needs and equipment, so we’ve built a system that is fast, convenient, and reliable. Every policy, vehicle, and service we offer is designed to empower independence, provide peace of mind, and ensure everyone has a fair chance to get on the road comfortably and safely.
No Rental Insurance? No Problem!
Take care of all your rental logistics before you embark on your trip! Protect yourself with rental insurance and get better coverage for a fraction of the cost.
independent.
Eliminate exposure to unknown drivers and crowded waiting rooms, simply book online and gain access to your own personal handicap van.
Accessible.
Drive on demand with our modified minivans located in neighborhoods, cities, and airports across the country.
Safe.
Enjoy the highest standards of care and cleanliness with our accessible vans purpose built for your safety and comfort.
About Hawaii
Hawaii is the westernmost state in the United States. It is located 2,000 miles off of the continental United States in the Pacific Ocean. The state is the only state that is an archipelago, made up of eight main islands; Niʻihau, Kauaʻi, Oʻahu, Molokaʻi, Lānaʻi, Kahoʻolawe, Maui, and Hawaiʻi. To avoid confusion, the island of Hawai’i is often referred to as “the Big Island” or Hawai’i Island” to differentiate it from the state as a whole. Of the 50 states, Hawaii is the youngest, having joined on August 21, 1959. As of the 2020 census Hawaii is the 11th-least populous state and the eighth smallest. Tourism is a large part of Hawaii’s economy. Hawaii is known for its beautiful beaches, warm weather, crystal blue waters, and amazing sunsets. But there’s much more to this archipelago that visitors come to see – from its active volcanoes to its stunning waterfalls to its traditional luau feasts. The state has a system of highways that provide the main source of transportation around each island. To travel between islands, visitors have the option to take ferries, private boats, and airplanes.
Hawaii’s Top Wheelchair-friendly Tourist Attractions
1. Pearl Harbor
The Pearl Harbor National Memorial in Hawaii is an accessible and meaningful destination for wheelchair users. Pearl Habor National Memorial is a popular tourist destination that marks the location of the December 7, 1941, Pearl Harbor attack that led to the entry of the United States into World War II. At the memorial site, visitors can pay tribute to the 2,403 U.S. personnel killed. The 75-minute memorial program includes a documentary movie, a shuttle boat ride to the memorial, and time to experience the site. The entire center is wheelchair accessible, with ramps and wide doorways throughout and there is reserved accessible parking in the main parking lot.
2. Polynesian Cultural Center
The Polynesian Cultural Center in Hawaii is a must-see tourist destination for wheelchair users. Spanning 42 acres, the center is home to six different villages which each represent a unique culture and history from Tonga, Tahiti, Samoa, Aotearoa, Fiji, and Hawaii. For visitors looking to explore the area’s culture and heritage, the Polynesian Football Hall of Fame offers interesting displays and information about the region’s football history. In addition, those seeking entertainment or shopping can visit the Hukilau Marketplace or dine at one of its restaurants.
The Polynesian Cultural Center has taken strides to ensure that it is accessible for wheelchair users. The entire complex has been designed with accessibility in mind, with accessible parking available and limited wheelchairs and scooters available at the Customer Service desk near the front entrance. Canoe tours are also available for those willing to transfer out of their wheelchairs into their seat in the canoe itself. All of these amenities make The Polynesian Cultural Center an ideal tourist destination for anyone with mobility needs who wants to experience Hawaiian culture without leaving Oahu.
3. Luau Kalamaku – Kauai Polynesian Show with Hula & Fire Dancers
Luau Kalamaku in Hawaii is the perfect destination for wheelchair users looking to experience an authentic Hawaiian luau. Located at the historic Kilohana Plantation, it provides an authentic and immersive Kauai luau experience, complete with graceful hula dancers, nimble fire poi ball twirlers, and thrilling fire knife dancers, as well as a vivid storyteller. Not only does the plantation provide a unique luau experience, but guests can also browse the local shops and galleries to gain insight into the history of the estate.
Luau Kalamaku is wheelchair accessible with facilities adapted for those with disabilities. Transportation to and from the luau is also available depending on availability; guests should indicate during booking if they need accommodations for wheelchairs.
4. Ala Moana Regional Park
Ala Moana Regional Park in Hawaii is a stunning destination, located opposite the Ala Moana Center mall. It’s famous for its broad, golden-sand beach that spans nearly a mile long, providing enough space for everyone to enjoy without feeling too crowded. The beach is even buffered from passing traffic by shade trees, giving it an extra layer of seclusion.
What makes this park especially attractive for wheelchair users is the availability of All-Terrain Wheelchairs at both the Diamond Head (east) and Ewa Beach (west) Food Concessionaires. In addition, there are beach access mats at both ends of the beach which allow people with limited mobility to make their way directly onto the sand. Overall, Ala Moana Regional Park in Hawaii is a wonderful destination for wheelchair users due to its accessibility features and peaceful atmosphere. The expansive sandy beach provides plenty of room to roam and soak up the tropical sunshine
Photo credit: best-of-oahu.com
5. Hanauma Bay Nature Preserve
Hanauma Bay Nature Preserve, located on the island of Oahu in Hawaii, is a treasured marine ecosystem that has been carefully restored and maintained for over a decade. With its pristine beaches and rich coral reefs, it is an ideal tourist destination for wheelchair users. The Beach Information Kiosk offers wheelchairs from 8:00 am to 4:00 pm all year round, making it easier for mobility-challenged visitors to explore the area. Additionally, city buses are equipped with ramps to accommodate wheelchairs, as well as a tram that can take them conveniently from the beach area to other points of interest in the park.
The preserve also ensures that all facilities are fully accessible for disabled guests. Hanauma Bay Nature Preserve provides an unforgettable experience of serenity and beauty to its visitors –wheelchair users included– making it one of Hawaii’s most beloved natural wonders worth visiting again and again.
About Wheelers Accessible Van Rentals
Wheelers Accessible Van Rentals is the perfect choice for individuals who require wheelchair-friendly transportation. Not only are they the pioneers in accessible van rental services, but Wheelers also offer a variety of vehicles to choose from, all of which are safe, comfortable, and fully equipped with the necessary accessibility features.
Wheelers is dedicated to providing reliable transportation for customers across the United States with wheelchair-friendly vans. Whether it’s a doctor’s appointment or a vacation, we have an on-demand rental solution that meets all your needs.
If you have further questions, please reach out to our team directly.
