Accessible vans not only enhance opportunities for employment, education, travel, and social activities but also serve as a lifeline for those requiring medical care or daily assistance. As pioneers in the wheelchair-accessible van rental industry, we’ve had the privilege of assisting countless individuals and their loved ones in finding safe and comfortable transportation. 

That means that over the years, we have naturally received numerous questions from our customers about everything from the different types of accessible vans to how to purchase a used van.

Today, we will dive into the 10 most frequently asked questions about wheelchair-accessible vans, providing you with the knowledge and guidance you need to make informed decisions. 

Let’s explore together!


What are the different types of handicap-accessible vans?

Understanding the various types of accessible vans is crucial in finding the one that suits your needs. Some of the most common types of wheelchair accessible vans include: 

  • Rear Passenger Vans
  • Ride up Front Vans
  • Drive from Wheelchair Vans
  • Transfer Seat Vans

To learn more about the different types of wheelchair-accessible vans available, check out our Guide to Understanding Wheelchair Accessible Van Equipment. 

What types of handicap-accessible vehicles are available for rental?

At Wheelers Accessible Van Rentals, we offer an extensive range of handicap-accessible vehicles for both short-term and long-term rentals. Our fleet includes vans with different conversions and options, ensuring we can provide the best option for your specific requirements. Whether you need a van for a weekend getaway or an extended rental period, we have you covered. To learn more about our different options, get in touch with our helpful team. 

How can I make a reservation for a wheelchair-accessible van? 

At Wheelers Accessible Van Rentals, we make it easy to make your reservation. Just head over to our online reservation page and submit your request for a wheelchair-accessible van rental. You can also get in touch with us from the same page to request a quote or talk to a helpful representative in case you have questions or need a more custom reservation. 

Browse wheelter's website to make a reservation

Are there any limitations on the size or weight of the wheelchair or mobility device that can be accommodated in a handicap-accessible vehicle?

When it comes to wheelchair-accessible vehicles, there are some limitations to consider regarding the size and weight of the wheelchair or mobility device. These limitations can vary depending on the specific vehicle and conversion type. Here are some general guidelines:

  • Door Width and Interior Space: Typically, most accessible vehicles can accommodate wheelchairs up to 30 to 32 inches wide. However, it’s important to consult with our team to ensure the vehicle meets your specific requirements.
  • Weight Capacity: The weight capacity can vary depending on the vehicle and conversion. It’s crucial to consider the combined weight of the wheelchair, occupant, and any additional equipment or luggage to ensure it falls within the specified weight limit.
  • Ground Clearance and Ramp Angle: Some vehicles have limitations on ground clearance and ramp angle, which can affect the type of mobility device that can be accommodated. For example, power wheelchairs with longer wheelbases or heavy-duty mobility devices may require a van with a higher ground clearance or a ramp with a gentler slope.

We understand that each individual is different, and we’re committed to finding the right fit for you. Feel free to reach out to us, and together, we’ll make sure you have a comfortable and safe experience.

Are there any training or resources available to help me learn how to operate a handicap-accessible vehicle?

We’re all about empowering our customers to feel confident in operating our handicap-accessible vehicles. That’s why we offer a variety of helpful resources right on our website. You’ll find instructional videos and frequently asked questions that provide step-by-step guidance on vehicle operation. We want to make sure you have all the information you need to navigate your vehicle with ease.

If you ever need personalized assistance or have specific questions that aren’t covered in our resources, don’t worry! Our friendly team is always here to help. Just reach out to us, and we’ll be more than happy to provide the support you need.

We believe that everyone should have the knowledge and skills to enjoy the freedom and independence our vehicles offer. So, take advantage of our online resources, and remember, we’re here for you every step of the way.

How do I operate the wheelchair ramp or lift in a handicap-accessible vehicle? What are the safety precautions I should take when using the wheelchair ramp or lift?

Operating the wheelchair ramp or lift in a handicap-accessible vehicle is a breeze. Just power on the system (if it’s electronic) and use the handy controls to deploy the ramp or lift. Position your wheelchair or mobility device securely, hop on board, and don’t forget to fasten those wheelchair restraints for added safety.

Safety precautions include:

  • Always follow the manufacturer’s instructions and guidelines for operating the specific ramp or lift installed in your vehicle.
  • Be cautious of the ramp or lift’s weight capacity, and do not exceed it.
  • Avoid abrupt movements and maintain a slow and controlled speed when operating the ramp or lift.
  • Ensure that the wheelchair or mobility device is properly aligned and secured before moving.
  • Do not leave the wheelchair unattended on the ramp or lift.
  • Inspect the ramp or lift for any signs of damage or malfunction. If you notice any issues, contact our team before use. 

Remember, the exact instructions may vary depending on the type of van and accessibility equipment installed. So, it’s always a good idea to refer to the user manual or reach out to our team for the specific steps tailored to your vehicle.

How can I purchase a wheelchair-accessible van?

Purchasing a wheelchair-accessible van is an exciting step towards gaining independence and mobility. At Wheelers Accessible Van Rentals, we offer an inventory of high-quality used vans for sale at great prices! We even offer a convenient Rent2Buy program which allows you to try the van for several days before deciding to purchase.

Browse our inventory of wheelchair-accessible vans here, and learn more about our Rent2Buy program while you’re there!

Can I rent a handicap-accessible vehicle for a long-term period?

We understand that your transportation needs may vary, which is why we offer flexible rental options. Whether you require a vehicle for a short-term period, such as a day or a week, or need an extended rental spanning months, we can provide rental plans tailored to your specific requirements. We even offer special pricing on long-term rentals.

We invite you to get in touch to discuss your rental needs with our team, and we will find the best solution for you.

Are there any age or driver’s license requirements for renting a handicap-accessible vehicle?

To rent a handicap-accessible vehicle, you must meet the standard age and driver’s license requirements set by our company and local regulations. This includes the following guidelines:

  • Age Requirement: You need to be at least 23 years old to rent a wheelchair van. This ensures that you have sufficient driving experience and maturity.
  • Driver’s License: You must hold a valid US driver’s license. This is a standard requirement to ensure that you are legally permitted to operate a vehicle on the roads.
  • Insurance Coverage: You are required to meet our minimum coverage levels of collision and comprehensive auto insurance. Please be prepared to provide proof of insurance that meets these requirements.
  • Valid Credit Card: A valid credit card is necessary for the rental process. It is typically used for payment, security deposit, and any additional charges or fees associated with the rental.

These guidelines help us ensure a smooth and safe rental experience for all customers. If you have any further inquiries or specific questions regarding the rental process, don’t hesitate to reach out to our customer service.

Photo of woman learning to use the wheelchair accessible van features

How much does it cost to rent a handicap-accessible vehicle?

The cost of renting a handicap-accessible vehicle depends on factors such as the duration of the rental, the type of vehicle, and any additional services or equipment required. In general, base rates decrease for longer rental periods. We offer convenient weekend and month-long rates as well as competitive rates for short-term rentals. For one-way rentals, there may be a return fee assessed.

We’re proud to offer competitive and transparent pricing. Our team will provide you with a detailed quote based on your specific rental needs.

Final Thoughts

At Wheelers Accessible Van Rentals, we are committed to providing you with convenient and reliable transportation options. We hope this blog post has answered some of your frequently asked questions about wheelchair accessible vans. Remember, we are here to support you every step of the way, ensuring you have a safe and comfortable travel experience. If you have any further questions or require assistance, please don’t hesitate to reach out to our friendly team. Let us help you hit the road with confidence and independence!

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